Any product service can be evaluated by a consumer against following standards:
(1) Mandatory standards laid down by Law
(2) Specifications given by manufacturer
Mandatory Standards by Law:
These are laid down under various acts and rules that govern specific classes of products as well as by general laws that are applicable. Various agencies are involved in standard setting and enforcement in respect of each product sense.
(b) Food Laws:
Prevention of Food Adulteration Act lays down standards for food products to be upheld by manufacturers and traders. Consumers are to be aware of whether products meet local standards.
(c) Weights and Measurements Act 1976:
This Act lays down standards relating to weights, measures and enforcement mechanism. The Standards of Weights and Measures (Packaged Commodities) Rules 1977 lays down packaging and labeling standards for products. The Controller of Legal Metrology in the State and the Inspectors of Labor in districts are the enforcement officers.